- We are one of the largest online suppliers of tarp and canopy products. Most items available on the website are stocked at our 65,000 square foot, Los Angeles warehouse facility and ready for immediate shipment. All orders placed before 2pm Pacific Standard Time will ship either the same business day or the following business day.
- Our large stock levels allow for negotiated bulk discounts on large size orders. All bulk orders will ship same business day with one of our dependable freight carriers. Our competitors take several days to process orders prior to shipment. The only items that do not ship same or next business day are custom fabrications, such as canvas, vinyl and a few varieties of our shelter kits that are ordered directly from the manufacturer.
- Our customer service is always available and eager to answer your questions. Our knowledge regarding our products supersedes any of our competitors. All sales agents are experts in our products and can answer any questions you may have. In fact, a large percentage of our orders are placed directly with sales representatives over the phone. Our toll free number is displayed at the top of every page for your convenience. The staff at CanopiesAndTarps.com is available 24 hours a day to assist you with your questions regarding our products. We have full staff available Monday - Sunday between the hours of 8:30 am - 7:00 pm. At least one agent is always on call throughout the night to assist with product questions and emergency orders.
- At CanopiesAndTarps.com you will never speak with an answering call center. Family owned and operated, we pride ourselves on helpful and knowledgeable customer service. We are always happy to guide you through the ordering process and are excited to share our knowledge regarding our products and services.
- All of our products are new and shipped in the original packaging. All returned items are discounted and sold at our local retail store or through auction. You can be certain that the product you receive has never been used or opened in any way.
- At CanopiesAndTarps.com, your shopping experience is safe and secure. We have gone above and beyond to assure that all of your private information is safe. We do not sell, rent or give any of your information to third parties. All customer information obtained is solely used for order completion and is always kept strictly confidential. We have partnered with Yahoo! Stores and are priviledged to the full protection and security of their 128 BIT Encrypted severs.
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